Privacy Policy

At Bayline Residency, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make an enquiry or use our hotel services.

1. Information We Collect

We may collect the following information when you interact with our website or hotel:

• Personal details such as your name, email address, phone number and contact information.
• Reservation details, including check-in and check-out dates, room preferences and special requests.
• Identification details required for guest registration and compliance with applicable laws.
• Payment and billing information where applicable.
• Website usage information, such as browser type, device information and cookies, where used.

2. How We Use Your Information

The information collected may be used to:

• Respond to enquiries and reservation requests.
• Process and manage hotel bookings.
• Communicate booking confirmations, updates and stay-related information.
• Provide guest services and improve your experience.
• Maintain records required for operational, accounting and legal purposes.
• Send promotional communications where you have provided the necessary consent.

3. Sharing of Information

Bayline Residency does not sell your personal information.

We may share relevant information with authorised service providers, booking platforms, payment processors or government authorities where necessary to provide our services, fulfil legal obligations or respond to lawful requests.

Such sharing is limited to the information reasonably required for the relevant purpose.

4. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

While we make efforts to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, understand visitor interactions and improve the browsing experience.

Where applicable, you may manage cookie preferences through your browser settings or the consent options provided on our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing hotel services, maintaining required records and complying with applicable laws.

Information that is no longer required will be deleted or otherwise handled in accordance with applicable legal requirements.

7. Your Privacy Rights

Subject to applicable laws, you may request access to, correction of or deletion of your personal information, or withdraw consent where processing is based on consent.

You may also contact us with questions or concerns regarding the handling of your information.

Requests can be sent to info@baylineresidency.com.

8. Third-Party Websites

Our website may contain links to third-party websites or booking platforms. Bayline Residency is not responsible for the privacy practices or content of independently operated websites.

We encourage visitors to review the privacy policies of these platforms before sharing personal information.

9. Changes to This Policy

Bayline Residency may update this Privacy Policy periodically to reflect changes in our services, website practices or applicable legal requirements.

Any updates will be published on this page with a revised date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact: