Terms & Conditions

Welcome to Bayline Residency.

By accessing our website, making an enquiry, confirming a reservation or using our hotel services, you agree to the applicable Terms & Conditions outlined below.

Please read these terms carefully before making a reservation.

1. General Information

Bayline Residency is located within Thane Bizz Park, Thane, Maharashtra, and offers accommodation across Standard Rooms, Premier Rooms and Junior Suites.

Information provided on our website, including room descriptions, amenities, images and facilities, is intended to help guests make informed decisions.

While we make reasonable efforts to maintain accurate information, certain services and facilities may be subject to availability, maintenance or operational changes.

2. Reservations and Bookings

• All room reservations are subject to availability and confirmation by the hotel.
• Guests must provide accurate contact and reservation information.
• Room rates may vary depending on dates, availability, room category and applicable offers.
• Taxes and additional charges, where applicable, will be communicated during the booking process.
• A reservation is considered confirmed once confirmation has been issued by the hotel or authorised booking platform.

3. Check-In and Check-Out

Check-In Time: 01:00 PM
Check-Out Time: 11:00 AM

• Guests may be required to present valid government-issued identification at check-in in accordance with applicable regulations.
• Early check-in and late check-out requests are subject to availability and hotel approval.
• Additional charges may apply for early check-in or late check-out and will be communicated before confirmation.

4. Payments

• Payment requirements will be communicated at the time of booking.
• Depending on the reservation type, advance payment or payment upon arrival may be required.
• Accepted payment methods will be confirmed by the hotel.
• Additional services or incidental expenses incurred during the stay may be charged separately.

5. Cancellations, Modifications and Refunds

Cancellation and refund conditions depend on the rate, offer and booking channel selected.

• Guests should review the applicable cancellation policy before confirming a reservation.
• Requests to modify bookings are subject to room availability and applicable rate conditions.
• Refund eligibility and processing timelines will depend on the confirmed booking terms and payment method.
• Reservations made through third-party booking platforms may be subject to the cancellation and refund conditions stated by those platforms.

For cancellation or modification requests, please contact the hotel using the details provided in your booking confirmation.

Nothing in these terms limits any rights available to guests under applicable consumer protection laws.

6. Guest Responsibilities

Guests are expected to:

• Provide accurate information during reservation and check-in.
• Respect hotel property, facilities, staff and fellow guests.
• Follow reasonable hotel safety and security instructions.
• Avoid activities that may cause disturbance, damage or inconvenience to others.
• Comply with applicable laws and hotel policies during their stay.

Guests may be held responsible for damage to hotel property caused by their actions, subject to applicable law.

7. Visitors and Occupancy

Room occupancy is subject to the capacity and conditions applicable to the reserved room category.

Additional guests, visitors and extra-bed arrangements, where available, must comply with the hotel’s occupancy, identification and security policies.

Any applicable additional charges will be communicated in advance.

8. Hotel Facilities and Services

Bayline Residency offers guest amenities and services, which may include:

• Complimentary Wi-Fi
• Room service
• Daily housekeeping
• Fitness facilities
• Laundry services
• Bell assistance
• In-room amenities

Availability and operating hours of specific services may vary. Certain services may involve additional charges.

9. Personal Belongings

Guests are encouraged to take appropriate care of their personal belongings and use the in-room safe where available.

Any loss, theft or damage should be reported promptly to hotel management.

The hotel’s responsibility for such incidents will be determined in accordance with applicable law and the circumstances of the incident.

10. Website Information

All website content, including text, photographs, graphics, branding and design elements, is owned by or used with permission by Bayline Residency or its respective rights holders.

Unauthorised reproduction, distribution or commercial use of website content is prohibited without prior permission, except where permitted by law.

11. Third-Party Booking Platforms

Reservations made through external booking websites may be governed by additional terms and conditions established by those platforms.

Guests are advised to review the relevant booking conditions before confirming reservations.

12. Limitation of Liability

Bayline Residency will not be responsible for disruptions or delays caused by circumstances beyond its reasonable control, to the extent permitted by applicable law.

Nothing in these Terms & Conditions excludes or restricts liability or guest rights that cannot legally be excluded or restricted.

13. Changes to Terms & Conditions

Bayline Residency reserves the right to update these Terms & Conditions when necessary.

Revised terms will be published on the website. Conditions applicable to an already confirmed reservation will remain subject to the terms agreed upon at the time of booking, unless otherwise required by law or agreed with the guest.

14. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to the jurisdiction of the competent courts and authorities in accordance with applicable law, including consumer protection legislation.

15. Contact Information

For reservations, enquiries or clarification regarding these Terms & Conditions, please contact: